There is a one time carriage charge of £6.95 per order or Free when you spend £150 for most areas. Please note that we are only able to deliver within Mainland Britain excluding non industrial Scotland and BFPO addresses. Please note that the postcodes that we are UNABLE to deliver trampolines or swings to are AB31-56, BF1, BT, GY, HS, JE, IM, IV1-63, KA27-28, KW1-17, PA20-80, PH4-50, PO30-41, TR21-25, ZE.
|Order before 13:00, excluding weekends and public holidays, and we'll despatch the same day. Most orders will be delivered within 24 to 72 hours. Please note, in instances when goods are delayed, at no time will a compensation be awarded for the delay. Unless otherwise specified, all products must be signed for.
|Acceptance of Products
|All goods must be inspected within 24 hours of delivery. Any damage must be notified by email using the contact-us form on this website. Please note that any damage notified outside of this period will be deemed to have occurred under the customers ownership and therefore we cannot be held responsible. The above is a restriction forced on us by our couriers as they will not accept any claims for damages outside of a 24 hour window from delivery time.
|Please feel free to email the Zero Gravity team at firstname.lastname@example.org or call us on 01264-771247(Monday to Friday 8:00am - 4:00pm)
Christmas and New Year Customer Service: Orders received by 13:00 on 23rd December will be despatched the same day (Please be aware these might not be with you before Christmas).
We will be closed from the 24th December to the 3rd January. We will resume as normal on 4th January.